Cancelling Your Order

Lena Habchi
Lena Habchi
  • Updated

We can only cancel your order if it has not been fulfilled. If your order is still pending fulfillment and you wish to cancel, please contact us via chat or email at support@wave.com. We will check the status for you.

When contacting us, please provide the following details:

  • Name of the product you ordered
  • Order number
  • Email address used for the order

If you need to cancel your order to change the products, we can assist as long as the order remains unfulfilled. Once canceled, we will process your refund, and you can place a new order at wavecnct.com.