What Should I Do If My NFC Business Card Order Has Not Arrived?
If your NFC business card order has not arrived and you are beyond the expected delivery timeframe, follow the steps below to resolve the issue:
Step 1: Check the Tracking Information
Delays may also occur due to factors like postal carrier issues or missing address details, so it's important to pinpoint the cause as part of troubleshooting.
Ensure you check the tracking information provided at the time of your order. This will help you determine if the shipment has been delayed or misplaced.
Verify that your shipping address provided during the purchase is accurate and includes all necessary details, such as apartment or unit numbers, to avoid redelivery complications.
IMPORTANT: Reach out to your postal carrier directly using the tracking number provided to gain more insights about the shipment.
Step 2: Contact Customer Support
If the tracking information is unclear or the delivery has stopped updating, contact our customer support team for further assistance. Provide them with the following details for a quicker resolution:
Your order number
Your order confirmation number- Retain your tracking details for reference when discussing with our support team
This will help our team investigate and update you on the current status of your delivery. Taking these steps will streamline the resolution process and assist in delivering your NFC business card promptly.
To prevent future delivery issues, always double-check your shipping address before placing an order and keep your confirmation details handy.
Situations with incomplete address details may require additional verification and communication for resolution.