1. Navigate to https://app.wavecnct.com/login and log in to your admin account. Make sure your account is on the "Wave Connect for Teams" or "Enterprise" plan.

2. Click "Settings"

3. Click "Products"

4. Go to the user or product you want to disconnect and click the "..."

5. Click "Remove"

6. Click "Delete"

7. You're all set! The product has been disconnected from your team members' profiles.

1. Navigate to https://app.wavecnct.com/login and log in to your admin account. Make sure your account is on the "Wave Connect for Teams" or "Enterprise" plan.

2. Click "Settings"

3. Click "Products"

4. Find the product you want to reassign and click "..."

Tip: NFC products that are already disconnected will say "Ready to be connected" in the "Connected To" column.
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5. Click "Update"

6. Click the empty "Connected To" field.

7. Select the user you want to connect this NFC product to

8. Click "Save"

9. You're all set! The product has been connected to your team members' profile

After reassigning a card, the small iPhone preview that appears on tap or scan can keep showing the previous user for up to 72 hours (Apple caches it on each device). The full profile shows the new user immediately; the preview catches up on its own.