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Seeing Which Rep Scanned Each Lead

Leads are attributed to the rep who captured them, both in Wave Connect and on the record that reaches your CRM.

Written by George El-Hage

Yes. Every lead is attributed to the rep who scanned it.

Ownership follows through to your CRM

The rep who captures a lead becomes the owner on the CRM record, so the person who had the conversation is the person the follow-up sits with.

Visibility during and after the show

Admins can see activity by rep rather than waiting for a combined export at the end. That means you can see how the booth is performing while the show is still running, and review it properly afterwards.

Why this matters at a busy booth

With several reps working a stand, a single undifferentiated list of leads makes follow-up ambiguous and makes it impossible to tell who generated what.

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